Alt Text Studio · Documentation
How to upgrade your subscription
Switch to a higher tier through the Pricing page or My Account.
Upgrading is instant. You get the higher tier's credits immediately, and we prorate the difference against your existing billing cycle.
Billed through Shopify? Upgrade there instead
If you subscribed from inside the Shopify app, Shopify owns your plan and none of the steps below apply. Open the app in your Shopify admin and click Change plan on the Home page, or use Manage subscription in Shopify in My Account. See Billing and credits in the Shopify app.
From the Pricing page
Visit Pricing and click Choose plan on the tier you want. If you don't have an active subscription, Stripe Checkout opens. If you already do, we route you straight to the Stripe billing portal where you can swap tiers.
From My Account
Open My Account → Subscription section → Manage subscription. The Stripe customer portal opens, where you can switch tiers, change billing frequency (monthly ↔ yearly), or update your payment method.
Proration explained
If you upgrade mid-cycle, Stripe charges the difference for the remaining days of the current period and credits any unused portion of the old tier. The next full bill is at the new tier's price.
Credits arrive immediately
Once the upgrade is processed, your monthly credit allotment increases on the spot. Any unused PAYG credits stay; new tier credits stack on top.
Related guides
- About credits and pricing— How a credit is spent, monthly vs yearly billing, pay-as-you-go.
- How to cancel your subscription— Self-service cancellation through the Stripe-powered customer portal.
- Billing and credits in the Shopify app— Why Shopify bills your subscription, which plans are available, and how credits reach your account.